FAQs

PAYMENT

Which Payment Methods are there at IFit?

Cash on delivery, or online payment through the website

Is there bank Transfer or PayPal?

Not Applicable

ORDERING

How can I place an order?

1- Create an account through the following link: https://ifit-eg.com/account/register

2- Open the page of the product you need, choose the needed flavor and size then go to cart page. (You can search the products you need by typing their name in the search bar at the top of the page or you can browse the taps on the home page and choose the needed brand/product)

3- Once you are on the cart page, review your order and proceed to checkout.

4- Choose the suitable shipping and payment method, fill in the needed information and click on place the order.

Can I remove, add, or change items in my order after it has been placed?

Yes, you may contact our customer service department, by reaching us at +201200889090, before the order has been dispatched. If the order has already entered the delivery process, this option is not available.

How can I contact iFIT customer service team?

You can contact us through the following channels: From Saturday to Thursday 9:00 AM till 10:00 PM:

  • Email: Contact@ifit-eg.com
  • Phone Number: +201200889090
  • Through our social media platforms ( Instagram & Facebook )
Is there any cart/order quantity limitation?

No quantity limitation or amount limitation, however it's subject to change from time to time.

What are the working hours for your shop?

From Saturday to Thursday: 9:00 AM till 10:00 PM.

PROMOTIONS

How can I get a discount code?

Please keep an eye on our social media pages as we announce our exclusive new and exciting promotions.

Why is not my discount code working?
  • Make sure that is first time to use this code, some codes are one time usage only.
  • Make sure that you entre the right code.
  • Make sure to use the discount code before it's expiry date.
I Forget to select my Gift with the order, what should I do?

You may contact our customer service team and they will add the desired gift!

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